These Terms & Conditions ("Terms") govern access to and use of SafePayUPI (the "Service"), operated by THEME SEVA ("we", "us", "our"). By creating an account, generating a QR code, or otherwise using the Service, you ("you", "the merchant") agree to be bound by these Terms. If you do not agree, do not use the Service.
SafePayUPI provides tools to generate UPI QR codes, payment links, and payment pages against a UPI ID that you supply and control, along with a dashboard and developer API/SDKs for tracking and integrating those tools.
SafePayUPI is not a payment aggregator, payment gateway, or bank. We do not hold, custody, or move your funds. Payments made through a QR code, link, or page generated by the Service settle directly between the payer and the UPI ID you provided, through the UPI network and your bank.
You must be at least 18 years old and legally capable of entering a binding agreement to register for an account. You are responsible for:
Notify us immediately at the contact details below if you suspect unauthorized access to your account.
Certain features of the Service require Know Your Customer (KYC) verification before activation. Submitting KYC information does not guarantee approval, and approval does not by itself authorize every category of business use. We may request additional documentation, place an account under review, or decline verification at our discretion, in line with applicable law and our internal policies.
You agree not to use the Service to:
See our Acceptable Use Policy for further detail. Violations may result in suspension or termination under Section 9.
Because SafePayUPI does not process, hold, or route payments, we are not responsible for:
You are solely responsible for reconciling settlements with your own bank statement.
The Service is provided "as is" and "as available." To the fullest extent permitted by law, THEME SEVA disclaims all warranties, express or implied, and will not be liable for indirect, incidental, or consequential damages, or for any loss of funds arising from a transaction the Service did not itself process. Our total liability for any claim relating to the Service is limited to the fees you paid us in the 3 months preceding the claim.
We may suspend or terminate your account, with or without notice, if we reasonably believe you have violated these Terms, our Acceptable Use Policy, or applicable law, or where required by a regulator or payment network. You may close your account at any time by contacting support; outstanding fees for the current billing period remain payable.
The Service, including its software, design, and documentation, is owned by THEME SEVA and protected by applicable intellectual property law. These Terms do not grant you any rights to our trademarks or branding beyond what's needed to use the Service as intended.
Our collection and use of your information is described in our Privacy Policy, which forms part of these Terms.
We may update these Terms from time to time. Material changes will be notified through the dashboard or by email before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of India. Any dispute arising from these Terms or the Service will be subject to the exclusive jurisdiction of the courts located in Plot No - D/34 Ganganagar Mukundapur West Bengal Kolkata - 700099.
Questions about these Terms can be sent to info@safepayupi.in or +91 82760 40407.